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Double billing and subscription  

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CRKrogh
已加入 在 Feb 2008

2 发布
December 24, 2023
Well, as it looks like my previous post on the topic has just been deleted, instead of answered, I guess I have to re-submit, so here goes:

The "optional" recurring subscription is checked by default and I noticed too late, but the confirmation did not show, hence I thought it did not go through and ran through the proces again, this time without the subscription checked.
However, I have been billed for both transactions, and probably signed up for the subscription too - and no reply from the support to rectify this.
I don't care too much about the 200 CR on my account now, but please DO confirm, that this subscription thing is cancelled!
Philours
已加入 在 Feb 2019

1642 发布
December 24, 2023

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