As always I fail to see why you think that Totem should behave differently to almost every other business. Why are you apparently surprised that they are working for their own advantage rather than yours.
For a company to work for its own benefit is also to work for the customers who pay for and encourage their products. No customer, no money, no business.
There is no incompatibility here. I would even say that it is complementary.
As we have often said, the reason Totem behaves this way is because they are alone in their kind and have no competition.
Pour une entreprise, travailler pour son propre avantage, c'est aussi travailler pour les clients qui paient et encourage leurs produits. Pas de client, pas d'argent, pas d'entrepirise.
Il n'y a pas incompatibilité. ici. Je dirais même que c'est complémentaire.
Nous l'avons souvent dit, si Totem se comporte ainsi, c'est parce qu'il sont seul dans leur genre et n'ont pas de compétition.