@mudskirt as you are a new member to the forums. I'll answer your question.
But this type of question should be posted in the Bugs and Fixes thread.
http://www.virtuagirl.com/forumPost.php?foId=4&ftId=25537
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First, you are using an older version of the Software 1.1.0.58 ( not that old, but There is a Newer version you should Install.)
Think of the Software as TWO parts.
1) the GUI or Graphical User Interface. This is what you see on the screen.
2) the Downloader. It works in the background and talks to the server and the GUI
The GUI only displays what the Downloader tells it to display.
The Downloader must First Talk to the Server and Get your Collection list from the server.
Then the Downloader tells the GUI about your collection, and the GUI displays it.
If the Downloader can't talk to the server, then the GUI will not know what to display. and you become a New user with 0 cards. (your collection is still safe on your HDD, the GUI just doesn't see it )
I don't know what kind of Internet you have.
or if your collection is On the Local HDD or on a Remote HDD.
But if either the INternet is slow, or the HDD hasn't gotten up to speed by the time the GUI opens,
You can experience an Empty collection.
MOST of the time, you can go to advance settings and click on Sync with Server to fix it.
Please use the Bugs and Fixes thread to report back.
http://www.virtuagirl.com/forumPost.php?foId=4&ftId=25537
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