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Uninstall from PC an New install to another, and second Install on my Notebook

  Foro / Espacio de nuevos usuarios

thespiderman
Desde en Apr 2008

1 posts
April 26, 2008 (edited)
Hello,
I´m a new User from Germany, (excuse my bad English)!

At first Time, i install VGHD on my PC in my Office!
Very Godd! I install it also on my Notebook! Great!
I havey Buyed the Booster Pack! (Super Good)

Now I must remove the First install from the Office PC. Order from my Boss ;-(
Now I will install it on my Private PC, but it will not accept my login!
It says to much Installations........

What can I do to remove from Office PC and install at my private PC with my account and Girls?
achillis
Desde en Nov 2007

46 posts
April 26, 2008 (edited)
@thespiderman

If totem does not respond in this post by monday contact them by online form in the help section.
Explane your situation and thay will most likely help you with your problem.


Edit: Only totem team can reset your number of installs.
drnelsonok
Desde en Mar 2008

9 posts
November 9, 2008
I have the same problem ... i have installed in my pc.. after i formating my pc.. ok.. again install in my pc and not problem.. but after i installed in my notebook and not accept my login... is a great problem...
crofty1822
Desde en Jul 2008

7 posts
January 6, 2009
Can anyone confirm that it is a fact that totem do not allow more than one re-install. I have had to re-install several times due to computer crash and have been unable to retrieve my collection. This woule explain it.
jununger
Desde en Oct 2007

1250 posts
January 6, 2009
@Croft1822
There is a limitation in the number of installs to prevent piracy but if you need an added install you can contact support using the Live Chat on the help page and tell them your problem and they can add another install :)
Mariagoretti
Desde en Dec 2008

2 posts
January 12, 2009
I ordered 2 girls namely CAROL-G (9) and ZUZANA-(111) and 2 tickets were deducted on 12/01/2009 but after so many hours I have not got the girls downloaded in my computer as yet. Kindly confirm please.
shrekthree
Desde en Oct 2008

15 posts
January 12, 2009
They are updating the servers,if you send a message to any of the team they may be able to help
Mariagoretti
Desde en Dec 2008

2 posts
January 12, 2009
I have 2 PCs and have downloaded 2 sets of VGs. How to see the other girls of Pc in this PC and vice versa? Can I have the girls of other PC in this pc and the girls of this PC in my other PC? If so how? Kindly explain to me. I would be grate ful to you. Thanks.
jununger
Desde en Oct 2007

1250 posts
January 12, 2009
Contact customer support using the Live Chat on the help page when all is up and running again later this week. They will help you clear your install history, granting you new installs. This should fix your install problems.

Regards
Jununger

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