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Yossy41
已加入 在 Dec 2012 2 发布
December 9, 2014
Since software requires Re-registration, I input my exist accountID and password,
but just kept loading and couldn't go next step.
I had tried uninstall, download latest version and reinstall, but still it continued to ask.
No way, I choose "I don't have account" then I could get new registered account, however,
I cannot logout it on software (not website) to switch back my original account.
Does anyone know how to quit unnecessary account on software?
And I want to know how to switch back to my exist account since I bought many cards before.
I use MacOSX Yosemite 10,10.1
Thanks
but just kept loading and couldn't go next step.
I had tried uninstall, download latest version and reinstall, but still it continued to ask.
No way, I choose "I don't have account" then I could get new registered account, however,
I cannot logout it on software (not website) to switch back my original account.
Does anyone know how to quit unnecessary account on software?
And I want to know how to switch back to my exist account since I bought many cards before.
I use MacOSX Yosemite 10,10.1
Thanks
moipaslui
已加入 在 Feb 2009 2 发布
December 11, 2014
Hello,
I've got the exact same problem, any help would be great!
there is what I see, I don't find any "log off" button.
I've got the exact same problem, any help would be great!
there is what I see, I don't find any "log off" button.
December 12, 2014
Well, with Mac users, we have to reset your active install and that requires a re-registration.
@Yossy41,
You have one active install. Verify you're still having issues and this is indeed the account you want the reset for and we'll be happy to assist.
@moipaslui,
You have two active installs. I'll need to reset both of them.
A couple easy ways to logout are in the left top corner of the web site. In the "My Account" box and there at the very top. (Pic provided)
@Yossy41,
You have one active install. Verify you're still having issues and this is indeed the account you want the reset for and we'll be happy to assist.
@moipaslui,
You have two active installs. I'll need to reset both of them.
A couple easy ways to logout are in the left top corner of the web site. In the "My Account" box and there at the very top. (Pic provided)
Yossy41
已加入 在 Dec 2012 2 发布
December 14, 2014
@91hebasu
Thank you for your advice, however, I could not solve the problem with it.
But finally, I found way.
@moipaslui
If you are still stuck in the issue, this good news would make you happy.
I found the solution from help in the application, "Customer service" -> "Register" -> "I want to register with another or existing username - what do I do?".
If you do not understand the way yet, I explain below for your reference to process easier.
1) Run VirtuaGirl or Deskbabes
2) Go setting -> "Advanced"
3) There is a form of "Downloads" then you can find a button "Synchronize with server" which has green arrow circle icon.
4) Right click (depending on your Mac system setting) to appear 2 menu, "Rebuild all" and "Register again".
5) Chose "Register again" and login with your exist account.
I could solve my issue by this way. Hope you can solve it too and enjoy.
Thank you for your advice, however, I could not solve the problem with it.
But finally, I found way.
@moipaslui
If you are still stuck in the issue, this good news would make you happy.
I found the solution from help in the application, "Customer service" -> "Register" -> "I want to register with another or existing username - what do I do?".
If you do not understand the way yet, I explain below for your reference to process easier.
1) Run VirtuaGirl or Deskbabes
2) Go setting -> "Advanced"
3) There is a form of "Downloads" then you can find a button "Synchronize with server" which has green arrow circle icon.
4) Right click (depending on your Mac system setting) to appear 2 menu, "Rebuild all" and "Register again".
5) Chose "Register again" and login with your exist account.
I could solve my issue by this way. Hope you can solve it too and enjoy.
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