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Bought a ticket and it's been downloaded but it won't appear in my collection

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Reuyovich
De em Apr 2009

16 post(s)
July 4, 2009
I guess i need to contact support but before i do does anyone know why this is? The card has been dl'd but won't appear in my collection. The card is Jenny Greg/Pure Bliss. Any help appreciated. Cheers.
Starryk
De em Nov 2008

1859 post(s)
July 4, 2009 (edited)
just to make sure: on the my collection tab in the software you can filter which cards are displayed. At the top of that tab there are 3 drop down menus. Make sure that the middle one is set to all cards.
Reuyovich
De em Apr 2009

16 post(s)
July 4, 2009
It turns out i didn't have the latest version installed. Alls working now. Cheers!

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