@wired4uYour profile shows no installation of the software. Download and install the last version here
https://www.istripper.com When the installer ask you to create an account, click on the link below to use your actual login/password. After the installation, run the software, go to the setup tab and make a Rebuild collection. During the rebuild, do nothing and let the software terminate the task.
Also check the Models folder where your shows are recorded. The default one is c:\Users\your username\AppData\Local\vghd\Models
If you have lost your password, ask the customer service to reset it by e-mail here
[email protected] Provide you username on iStripper in your e-mail.