I just bought some credits and used Epoch Billing. They had a 2 day trial to InteractiveGF and there was no way to uncheck it. None of the other billing pages offered this, but I chose Epoch anyway since I've done a lot of business with them in the past and trust them. I just want to make sure I am not billed again in 2 days for some site I will never use. I contacted Epoch and they are not seeing any free trial subscription but said there is a small chance it will get directed to another biller after the trial. They also said there is nothing they can do about it since they do not see it in my account. They recommended I contact the support team here. Also, nothing from the trial site was emailed to me, but I'm still a bit worried about getting hit with a charge in 2 days.

Manue, is there anything you can do to look into this for me, and cancel any recurring billing that may have been generated? Having an unselectable free trial on a purchase page is a bad idea, and I should have gone with a different biller... would have if I'd known there's nothing Epoch can do.

En effet c'est une très mauvaise idée.

Nous ne devrions jamais se faire proposer ce genre d'essai gratuit sur d'autres sites, lors de l'achat de crédits. Je me tiens toujours loin de l'option d'achat de crédits avec ce genre d'offre.


This is a very bad idea indeed.

We should never be offered this kind of free trial on other sites, when buying credits. I always stay away from the option of buying credits with this kind of offer.

In the past, the answer was to log into the website, and cancel the subscription.
Check the email in the spam section and log in so you can cancel.

I would do it as soon as possible.

good luck!

Billing Support from iStripper is Only Active Monday through Friday during Normal iStripper Business Hours.

the Following information that I collected from reading the Terms and Conditions might help:

From the Epoch Terms and Conditions:

Epoch
TERMS AND CONDITIONS

These Terms and Conditions (the "Terms and Conditions") constitute a legal agreement between You and Epoch.com, LLC ("Epoch"), which is the Payment Facilitator for ("Merchant"). By attempting to complete this purchase (the "Purchase"), You hereby agree to these Terms and Conditions.

The details of the Purchase are as follows:

Todays charge is: US$29.99 (Non-recurring) to www.istripper.com/desktop.

If you also agree to purchase the following (the "Additional Purchase"):

US$0.00 for a 2 days membership to www.interactivegf.com/desktop recurring at US$34.95 every 1 month.

Then, in addition, you agree that the Terms and Conditions constitute a legal agreement between You and Epoch.com LLC. In this case, "Merchant" shall refer to both TOTEM CORE LIMITED and INMEDIA DIGITAL AG

This is probably where to need to login to Cancel it:
https://www.interactivegf.com/desktop

From the interactivegf.com Policy
https://interactivegf.com/site/privacypolicy

14. Cancellation
There are no recurring charges on our credit based websites (except the recurring packages indicated on the payment form), therefore it is not necessary to cancel the account if you'd simply like to discontinue using the service.
Despite this, if you want to erase your account it will be done so if you submit a cancellation request to our Customer Service (https://lifeselector.zendesk.com/hc/en-us/requests/new)
In case of our subscription based sites recurring charges can be canceled anytime if you submit a cancellation request to our Customer Service. (https://lifeselector.zendesk.com/hc/en-us/requests/new)
The non-recurring lifetime membership concerns the lifespan of the interface the site provides. This means that the special offer you received entitles you for unlimited access to the content available on the site from the day of the purchase until the permanent complete shutdown of the interface. In case of a future permanent shutdown, please direct any complaints to our Customer Service (https://lifeselector.zendesk.com/hc/en-us/requests/new) agents and your remarks will be considered accordingly to the history of your account.

15. Refund policy
You may request a one-time refund for the services purchased for this website if you are not satisfied or for any reason within 90 days.
To request a refund, please contact our Customer Service (https://lifeselector.zendesk.com/hc/en-us/requests/new)
All refunds will be credited solely to the payment method used in the original transaction. Refunds will not be issued by cash, check, or to another credit card.

Submit a Help Request:
https://lifeselector.zendesk.com/hc/en-us/requests/new

Having an unselectable free trial on a purchase page is a bad idea

Just wanted to point out, that it is 100% un-selectable.
Maybe it gets overlooked...

When you Select the 250 credit package, there is a Notice that it includes a 2 Day free trial.
https://www.istripper.com/customdata/forum/2025-06-28/tmYLjdtt.png

When you then proceed to the Payment Page,
There is a Box that you CAN uncheck.
Notice the Information I put the green box around and the Link to read the Terms and Conditions.
https://www.istripper.com/customdata/forum/2025-06-28/2anycsUT.png


When I uncheck the Free trial box
the information in the green box also changes.
https://www.istripper.com/customdata/forum/2025-06-28/khKz03Ig.png

Just wanted to point out, that it is 100% un-selectable.
Maybe it gets overlooked...

Its unethical to have any other optional purchase box checked by default. It should always require an intentional opt-in, Though is it totem or Epoch adding in this pre-checked opt-in trial.

As a test, I tried the package that has the trial.

• I changed biller to 'epoch'
• I selected the package
• I clicked to make purchase
• I deselected the free trial
• I did not complete the purchase

That was easy.

@boan000 Hi, Could you please contact interactiveGF support to cancel it ?

https://lifeselector.zendesk.com/hc/en-us

Thank you

No, I do not get the option to unselect it on any of the payment pages with Epoch as a biller. In fact, it does not appear there at all, and I would post a SS to prove it if that was possible here. It's not there at all, but only on the primary page where you choose the package you want, and it is unselectable there still. The first thing i did was contact Epoch, and they said they do not see a free trial. Also, I contacted CS for the "trial" site, LifeSelector support (CS for InteractiveGF), and they said there is no account registered to the email I use for iStripper.

So, I never got an email from them at all and had no way to log in, but I did manage to contact them. It's been more than 2 days now, so it seems that something is just glitching for me. I just double checked and the trial offer still appears on the Epoch page, but still not when I proceed to payment. Ata any rate, no charge has appeared so I guess it will be okay. The 2 day trial would have been complete more than 24 hours now. If they still somehow manage to push a charge through, I'll get back in touch here, as well as with Epoch.

____________________

Edit: I just looked again and there is indeed a checkbox that can be unticked with the $30 and $50 packages, but only those two. So maybe the trial is only supposed to be offered with those two. Since I purchased neither of those, I suppose the offer did not truly extend to me. Man, what a nightmare of poor communication. If that is the case, clarity on the offer page would have saved me a lot of time.

@boan000 Really sorry about that; I have forwarded your feedback to our Marketing team

@boan000

You did not purchase a pack of 250 credits.
This is the only pack with the Lifeselector offer.
You can't have subscribed to their recurring...