Hello everyone.

I don't often write on the forum, but this time I would like to talk about some aspects that have led me to have a certain disappointment towards the iStripper support team.

Sometimes I have small problems (cards that don't download, difficulty synchronizing with the server, problems accessing my account, etc.), but these are all things that are generally solved quite easily.

What bothers me, however, is the fact that every time I contact customer support for any problem, I am ALWAYS told to update the software (which I don't do because, until it is inevitable, I have no intention of installing the new version of the software which, at least according to many users, is not stable and still gives various errors).

Since I don't think I'm the only one who can have these problems, I would like the support service to try to give me a "real" technical answer on how to overcome the problem that occurs from time to time, without always repeating to update the software.

Furthermore, despite being a “Premium” member, I have never found any real speed in the support service’s responses: often I see that there are faster responses in the Forum than in the tickets I open.

Then I am very annoyed by the fact that many topics are only discussed on an external platform (Discord), to which I am not registered and to which I have no intention of registering: I do not understand why, instead of discussing the topics proposed by users on “our” forum (where there are only iStripper members), we have to resort to an external platform where anyone can have access. I do not believe that Totem does not have the skills and the possibility to manage the forum, as it always did until two years ago.

Finally, I don't like the Totem's policy to want to unify the various commercial proposals (iStripper, Dolz, NFT, auctions, crypto-currencies, etc.) within the same software environment: one of the reasons (in addition to the stability not yet achieved) why I don't want to update the software is precisely to keep the commercial offers separate from my iStripper environment, where I only want to see beautiful girls dancing and undressing and nothing else...