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mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
I know there was a previous thread that discussed this but there was no real reslution there.
Is the 100 credit offer with free 3 day membership to club 21 a Scam? it seems that way. On the billing page together with the istripper payment there is the option to get the trial membership and a clear statement that you WIll be charged full amount recurring. The problem is TOTEM or the porn site NEVER sends you ANY login info or in fact NO INFO AT ALL once you click to agree. No promo Code no welcome message NOTHING. It's left to customers to ASSUME that they will not be billed but there is no assurance. So after realizing the ripoff a customer must now scramble to find the correct way to cncel a membership when they have no way of logging in to cancel in the first place. Or hope tht since they cant login that they wont be chaged. However the fact remains that they already have your payment information because you DID AGREE at the time of purchasing the IStripper coins to be billed reccuring if yu don't cancel.
This is INSANE. How can Totem be associated with something as vague and opaque as this?
i really hope that there is no charge to my account. The only reason I even clicked on the billing page to accept the offer was because TOTEM and IStripper were the ones who partnered with this so called company.
Stanston
Joined in Aug 2018

1012 post(s)
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
@Stanston
that's the thing. Trusting that something that was promoted by Totem and IStripper I DID NOT untick the box. I already completed the purchase with the BOX TICKED and the clea statement that I WILLL BE CHARGED right there in plain sight on the billing page where of course they have my billing info and my agreement.
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
Not on the club 21 page on the Istripper payment page there is also a check box and the clear statement on that istripper payment page that you will be charged. Looking at the info you provided it seems there will be no charge if i do not specifically go to the club 21 page and formally create an account. But that is an informed assumption not backed by a statement anywhere by totem who are the ones promoting this website. Why would you put your regular paying customers through such anxiety? I am happy to see that apparently i wont be charged but legally I could because on the actual istriiper payent page I did agree to the trial membership with a recurring fee if i did not cancel.

I am sure you can see that the source of the ***** does not lie with me or my percieved ignorance. It lies squarely on the shoulders of TOTEM/IStripper and club 21
Stanston
Joined in Aug 2018

1012 post(s)
May 11, 2021
Here is another Screenshot from my History with an Reload of 100 Credits.
I unticked the Box and everything was fine.
I already completed the purchase with the BOX TICKED and the clea statement that I WILLL BE CHARGED
Follow the posting from @Wildanimal !!!
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
If totem had provided a prpmo code or temporary logig where i could test the trial membershipthen cancel if i wanted there would be no issue. The problem is that when you do not get this promo code or temp login and you cannot login how can you then cancel? you must just have faith that since you never acessed the offer you wont be billed. You must justhave faith in a porn company because you put your initial trust in the IStripper brand.
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
@Stanson
Yes I did check that post and I am confident that i wont be charged. However if it is not a scam it is a misdirection/bait switch an unintentional one, yes. But one all the same. The fact is that there is NO FREE OFFER linked to the purchase of 100 coins. The offer in fact is INDEPENDENT OF ANY PURCHASE and available to anyone purchasing any package or purchasing no package of coins at all. It is just a cnvoluted linking system of sorts to get you to visit the club 21 website.
Stanston
Joined in Aug 2018

1012 post(s)
May 11, 2021
If totem had provided a prpmo code or temporary logig where i could test the trial membership
then cancel if i wanted there would be no issue.
There is No Issue @mitchell just check your E-Mail and also your Spam Folder and Cancel.
Stanston
Joined in Aug 2018

1012 post(s)
May 11, 2021 (edited)
I'm out ... maybe someone from the Team will respond to you tomorrow ...

EDIT:
By the way, you wouldn't be a Member since more than 10 Years if Totem would be a Scam
or doing something bad to you ... just saying.
wrightsayswow
Joined in Jul 2020

1148 post(s)
May 11, 2021
Been following this and then popped over to the 21 Natural site so I guess they will not mind the free advertising here. All you get by going via the iStripper offer is the extra 3 days free. Going direct you get the usual % off the price offers. Interesting even showed me prices is UK pounds and pence, rather than Euros or Dollars. The 3 days would cost £2.95.
If I joined probably go for the year option, but I've plenty going on at the moment and many of the models we all know very well. IStripper would have done checks on them for sure or risk their own brand being tarnished. That offer has been there for months.
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
@wrightsayswow
But you DON"T get it free because they never send you the promo code or special free trial link in an email. There is NO FREE TRIAL i can see or find. ANd if there is I have not been given a way to get it there was no link provided to me at least. I have been checking my email and spam folder nothing there. SO where is the so called free trial?
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021 (edited)
Can someone advise me as to how i can access the PROMO CODE for the FREE TRIAL that was promenently advertized?
@Stanston
I love the iStripper application and the reason i even bought the 100 coins instead of the 500 as i would usually do is because of the tust i have in totem and their brand built over 10 plus years of using their product. that is why i am so dissapointed. I am still hoping that I am simply doing something wrong. But I still cannot access a free trial i was told I would get. I recieved no direct link from Either company to the offer I recieved no email from either company aftr i agreed to the terms of the offer and paid for the credits all i have to rely on is ***** in the forum.
I am sure you can understand my frustrations.
Obviously TOTEM is not a sca i would not have been using the product if it was for so long
I am saying this ONE SPECIFIC PROMOTION leaves a lot to be desired in terms of treating loyal customers. And can be seen as sketchy. Especially if in fact it turns out there is no actual thrree day FREE trial.
Likely there very well is, but so far no one has told me how to get it from the companies offring it as opposed to mods in a forum who lcan't speak directly for the companies. Or maybe hey cn I don't know. Can they? if so can a mod send me a link that gives me the free offer? As opposed to having to create an account and pay additional 2.95
pickle1
MODERATOR
Joined in Mar 2019

1353 post(s)
May 11, 2021
@mitchell - the people who have been speaking to you on this subject are not Moderators - they are simply members like yourself.

Moderators have no involvement with promotions or offers made by the company.

My suggestion would be for you to email Customer Service on [email protected] and pose your question - preferably without emotive terms such as "scam".
mitchell
Joined in Jan 2010

260 post(s)
May 11, 2021
i will just drop it before i get banned. emotive terms aside it is just very unprofessional. why have a promotion if i then have to file a ticket to find out why i can't access the promotion that you yourself are promoting.
please feel free to delete this thread.
wrightsayswow
Joined in Jul 2020

1148 post(s)
May 11, 2021 (edited)
May be not delete - perhaps just change title to "Club 21 Natural - 3 days free?" Or something like that.
----
Mods can do that I think.
pickle1
MODERATOR
Joined in Mar 2019

1353 post(s)
May 11, 2021
@mitchell - questioning how a promotion works if it is not clear is to be expected - unfortunately you raised your initial query at around the time the Totem team leave work for the night and hence no one who has the inside knowledge is available to answer your question.

If you email and point them to this thread then hopefully one of the support team will get back to you in the morning.
Stanston
Joined in Aug 2018

1012 post(s)
May 11, 2021
@mitchell
why have a promotion if i then have to file a ticket to find out why i can't access the promotion
If you want to Access the Promotion just leave the Box ticked (see again my Screenshot)
and take a look after your Confirmation E-Mail.
But it seems,
I DID NOT untick the box.
I already completed the purchase with the BOX TICKED
you did that already. So do you want to Troll ? or what elese ? Please speak with us ...
Stanston
Joined in Aug 2018

1012 post(s)
May 11, 2021
@pickle1
questioning how a promotion works if it is not clear is to be expected
Promotions like the Club 21 Natural are similar to these which i was taken Advantage
in the past on different Porn Sites.

  • Read the T&C on the Billing Page
  • Take a closer look on the Billing Page what you are doing !
  • If you agree and do not untick the Box
  • You are getting an Confirmation E-Mail from the other Site/Payment Provider

  • It was in my case the same Payment Provider like from the Original Page,
    which i wanted to Subscribe in first place.

    In the other Topic (linked already) is also a Link to > https://www.famesupport.com/ <

    But if @mitchell left the Box ticked, as he already mentioned he must got an Confirmation E-Mail ...
    shodan084
    Joined in Dec 2007

    1658 post(s)
    May 11, 2021
    i really hope that there is no charge to my account.

    Personally, I'd watch the end of the month with your account statements for this sum to be billed. That is usually how these types of payment are taken. You can then approach Club21 themselves and ask for the account information from them as you are being charged for the service.
    Any box you have to uncheck for payments holds a certain amount of... shadyness. It's not always clear that you have to opt out. Totem might want to rethink this kind of practice, it's not exactly friendly.

    So do you want to Troll ?
    Was that really necessary?
    shodan084
    Joined in Dec 2007

    1658 post(s)
    May 11, 2021
    Late last year Totem filed a B10 change of directors\secretaries and Rex is no longer listed as the CEO of the company weather he has stood down entirely or moved position within the company is unknown, but we are certainly under new leadership from the top.

    For sure though, with the shifts in management comes a shift in direction... one can only hope they know where they are sailing.
    wrightsayswow
    Joined in Jul 2020

    1148 post(s)
    May 12, 2021
    @shodan084 - @Rex is still around, at least he was on 30th March when he posted about the new authentication rules
    https://www.istripper.com/forum/thread/47377/1?post=705623
    Everything about iStripper / Strong Customer Authentication: what it is and how it works
    Strong Customer Authentication (SCA) aims to make online payments more secure for users and reduce fraud. It is part of the Payment Service Directive (PSD2) as enforced by the Financial Conduct Author...
    I didn't remember that myself, but checked his profile. So maybe not under new leadership after all.
    This 3 day free offer has been on for months - surely if it was a scam people would have ***** by now.
    Wyldanimal
    MODERATOR
    Joined in Mar 2008

    3961 post(s)
    May 12, 2021
    @mitchell

    There is a Simpe Answer..
    go visit this Post.
    https://www.istripper.com/forum/thread/46082/1?post=703311
    Everything about iStripper / Free Club 21 Natural?
    Hi, If I don’t click on the link do I still get charged? and how do I cancel? if you Didn't create a club21natural account and Supply them with a Payment option Then they can not bill you. But I'm not...
    Did you DO ALL of those steps? please answer this question.
    if NOT, then you do NOT have a CLUB 21 Membership
    They have no Credit Card info from you

    you can't be Billed for Something you Didn't sign up for.

    What you get when you buy Credits is a Promo Code
    when you Create your Club 21 membership, you enter the Promo Code
    and that gives you 3 Free Days.

    If you Didn't do ALL the STEPS in this post, then you DID NOT sign up.
    https://www.istripper.com/forum/thread/46082/1?post=703311
    Everything about iStripper / Free Club 21 Natural?
    Hi, If I don’t click on the link do I still get charged? and how do I cancel? if you Didn't create a club21natural account and Supply them with a Payment option Then they can not bill you. But I'm not...
    Wyldanimal
    MODERATOR
    Joined in Mar 2008

    3961 post(s)
    May 12, 2021
    When you buy Credits
    Leaving the Box Checked, ONLY sends you a Promo Code
    The Promo Code is Good for 3 Free Days.



    mitchell
    Joined in Jan 2010

    260 post(s)
    May 12, 2021
    @stanston @wyld
    Here is the issue. I want to try the three day free trial. The issue is that after leaving the box unchecked and paying for the 100 credits, I did NOT recieve any Promo Code. If I had I would not *****. I want to try the site to see if it is worth a membership.
    I never recieved the Promo Code I have checked and rechecked my inbox and spam folder. It was not sent to me.
    And in hindsight yes I see that the title of the thread is provocative. please change if that can be done.
    The fact remains though that after paying for a specific coin package that i would not have done as it is not as good in terms of value. I did not recieve the one thing that led me to get the less valuable coin package. Namely the free trial via Promo Code. And now obviously i can't get a refund so I can instead get the 250 or 500 coin package i actually usually get.
    And the ironic thing is that now I am upset and no lnger want to try the website that they so sucessfully promoted to me.
    mitchell
    Joined in Jan 2010

    260 post(s)
    May 12, 2021
    i can provide screenshots of my inbox and spam folder to show i never recieved it. But now I no longer want it. Just want to avoid this same thing happening to someone else since the promotion is still running . Someone else will click on it expecting to be given the promo code and likely will also not recieve any. And totem may lose a customer which if it happens often enough could lead to advere effects to everyone.
    mitchell
    Joined in Jan 2010

    260 post(s)
    May 12, 2021 (edited)
    correction above: after leaving the box CHECKED
    Manue
    TEAM
    CUSTOMER SERVICE
    Joined in Nov 2014

    1074 post(s)
    May 12, 2021
    This is Club 21 Support : https://www.famesupport.com/
    Wyldanimal
    MODERATOR
    Joined in Mar 2008

    3961 post(s)
    May 12, 2021
    I just reviewed the epoch terms
    There are TWO check boxes
    One is checked by default
    And the 2nd one is NOT checked
    You must check the 2nd box to confirm
    That you agree to be billed after the 3 day promo.

    All billing is done by epoch and cancelation must be done through epoch
    mitchell
    Joined in Jan 2010

    260 post(s)
    May 12, 2021
    @Wyldanimal

    Thank you brother!

    Hey can a mod edit the title to Club 21 offer?

    I admit i was a bit pissed when I started this thread might not have thought the title trough.
    JayZ971
    MODERATOR
    Joined in Mar 2009

    2262 post(s)
    May 12, 2021
    Hey can a mod edit the title to Club 21 offer?

    @mitchell

    Done

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