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Getting cards that I should not have.

  Forum / New users corner

dragon4114
Joined in Feb 2011

4 post(s)
January 24, 2012
I am the type that only wants to get what I paid for. Not more than what I paid for, unless it is a freebie or a special offer like a two for one. Recently I cancelled my recurring subscription. With the help of SegPay, they got that part done. But here on the website it is marked as if I am still an active subscriber. Also I still am getting more cards, cards that I know are not VIP which would be free. But cards that should be paid for. I did not spend any credits on these cards.

According to the account info my last card would've been the 19th of this month. But I am still getting more cards like nothing has changed. I do not want the extra cards on my account until either I actually buy them with credits or restart the recurring subscription.

The last card according to the list of cards that I have by date is Britney/Love affair/Card N 0383. What I would like someone to do is to tell me how I can stop these cards full shows from showing up on the list. Also could someone remove the cards after Britney/Love affair/Card N 0383.

I am ***** because I am getting things that I should be paying for. So would someone help me please.
Oquijan
Joined in May 2009

1549 post(s)
January 24, 2012
That happened to me not long ago. Send a PM to celine or luti and they will fix it for you.
JonC001
Joined in Mar 2008

1518 post(s)
January 24, 2012
Cancelling a subscription does not stop one from getting the cards that came with the subscription.
You bought a subscription for a certain period of time.
You cancelled the subscription.
You will continue to get the cards until the subscription actually ends.

Did you cancel on the 19th? Did you get a notice that the subscription has come to an end on the 19th?

Also, if you really did cancel your subscription, then you will not be able to renew it. It is gone. However, it is possible to start an entirely new subscription.
Oquijan
Joined in May 2009

1549 post(s)
January 24, 2012
I think is very clear the post from the OP. He is getting cards after his subscription expired and obviously he knows the way a subscription works.
dragon4114
Joined in Feb 2011

4 post(s)
January 24, 2012 (edited)
I know how the account works and it is separate from the subscription. I can add credits, spend existing credits, and maybe even start a new sub with the same account. It is just that I do not like getting something for nothing unless it is part of a deal like a buy one get one free. Or some abbreviate as a bogo, like fast food companies do.

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