I have been trying to access my account since i have changed out my hard and have been told that my account is already registered to 2 computers. I tried to deactivate my account on my laptop to free up a computer spot and have not had any luck. I have tried to send emails to help and this is the message i get back.
[email protected]
To Me
Today at 5:03 AM
Thank you for your message.

Please submit your request by using our Help section: http://www.virtuagirl.com/help.php so that we can provide you with the best solutions to your queries.


If you don't have a virtuagirl username yet to access our Help, you can send an email to [email protected] and we will answer you as soon as possible.

Best Regards
virtuagirl Customer Service.

Note: We won't answer you from [email protected] if you do have a username, please use our help section in that case. Thank you for your understanding.

I have nearly 1000 cards and would love to continue to add to the collection if i could just get some help.