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How can I import my DOLZ wallet to External Web3 wallet?

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ColaAluka
Mitglied seit in Jul 2022

14 Beiträge
Vor 13 Tagen
I know my DOLZ wallet address and I used one-click to create it. but I don't know its seed phrase or private key so I can't import my wallet to another Web3 wallet. How can I get it?
Second question: I accidentally created a new wallet with one click and logged into DOLZ. Now I can't log into DOLZ with the wallet I used before. How can I retrieve my old wallet?
Manue
TEAM
CUSTOMER SERVICE
Mitglied seit in Nov 2014

1117 Beiträge
Vor 13 Tagen
Hello,

Please contact [email protected]

Send all the details and your wallet address


Thank you : )
ColaAluka
Mitglied seit in Jul 2022

14 Beiträge
Vor 7 Tagen
Hello,Please contact [email protected] all the details and your wallet address Thank you : )
I sent an email as you instructed on March 25th, but I haven't received any reply yet.

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