Hi there. Was a user a LONG time ago (the year started with a 19).

I've just re-downloaded the software onto my MacBook (running Catalina 10.15.7) and there are several challenges:

- my 75 previously purchased cards aren't syncing
• the store / featured / Black Friday tabs aren't showing anything
• the VR / Forum / and other tabs cause immediate shutdown + error reporting window
• if there are any free preview girls who are supposed to come with the download, they're not showing up on screen
• update: also bought a new card just now . . . also not syncing or playing

Happy to provide screenshots and the like if it helps. Would really appreciate some support so that I can hang out with Eufrat and the classics, as well as pick up Belza and some new friends.

Thanks for any support.

@soulchump I can't help you myself as I am running Windows, and have never used a MacBook. But may be getting this post a fresh mention after 10 hours will help? Or if not perhaps contact Totem Customer Service tomorrow when they are back in the office after the weekend.
When you typed "Belza" do you mean "Belka"? I think so.

I'm running iStripper on both a an iMac and a MacBook Pro. I'm currently using Big Sur 11.6.1, but a few months ago I was running Catalina 10.15.6. I didn't have any problems with Catalina and I don't have any problems with Big Sur.

I'd like to try to help you.

1. What version of iStripper are you using? I'm using 1.2.315.

2. Where is your VGHD or iStripper folder? The default is to put it in you user root folder. If you can't find it, I can help you locate it by having you examine the totem preference file. In advanced setting in the Data section you should see the path to your models folder which is normally in the VGHD or iStripper folder. That might help you locate things. (You can get to the settings by clicking the gear icon in the upper right of the iStripper window. You may need to enable Advanced Setting with its checkbox.)

3. Are you sure you have signed on with the correct (old) using name and password? You may need to contact Totem support to be certain.

4. How are you trying to sync your collection? A moderator here, Wyldanimal, is the expert on this issue. I've never had a problem.

5. I don't have any problems with the store/featured/Black Friday tabs. Is it possible you have some kind of security software that is blocking your use of the internet?

6. I don't use the VR/Forum tabs, but I just tried them and they work on my computer.

7. The previews are controlled by the adavance settings, Downloads section.

I'm not a top expert about iStripper in general, but I have more experience with its peculiarities on the Mac than most.

@soulchump Hi, yes please send more information. some screenshots and your vghd.log to [email protected] Thank you