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App Not Seeing Existing Cards

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JFenris
Mitglied seit in Sep 2015

5 Beiträge
31. August 2021
I wiped my computer to do a repair. I still have the external harddrive that I use for istripper models. When I redownloaded the app, I set the path to the original folder. Instead of discovering the cards I already had, it created a new folder. Do I need to delete my old cards and begin downloading again, or is there a way to get the program to see the downloads I already have?
Manue
TEAM
CUSTOMER SERVICE
Mitglied seit in Nov 2014

1086 Beiträge
31. August 2021
@JFenris Hello, You have to add the correct path to the original folder on your external hard drive. Delete the new folder. Check if your external drive letter hasn't changed. Restart iStripper. Go to the software' settings , click on 'Login with a different account' and login with your account details.
(Please note that the 'advanced settings' box has to be checked )
There will be a warning message. Don't worry and just click "YES". wait until it loads your collection or click on "Rebuild Collection"

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