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I've been forgot my password

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Tessla
Mitglied seit in Mar 2016

2 Beiträge
17. March 2016
I've just update my w7 to w10 and the virtuagirl program asked me for password and I forgot it, sorry about my english.
Cartref
MODERATOR
Mitglied seit in Sep 2007

520 Beiträge
18. March 2016
f you look in Help and thenk check out Customer service, you will find some useful links.

One of which will give you this:I've lost my password Dear Customer,

Please use our retrieve password system :

http://www.virtuagirl.com/php/pop_passwordRetrieve.php? http://www.virtuagirl.com/php/pop_passwordRetrieve.php?soft_navigate=ExternDefaultBrowser
Cartref
MODERATOR
Mitglied seit in Sep 2007

520 Beiträge
18. March 2016
Don't just use the link posted, go check out where it came from, because there are other links or queries that you can use.
Tessla
Mitglied seit in Mar 2016

2 Beiträge
18. March 2016
Thanks a lot, this help me so much.
darthsimion
Mitglied seit in Jul 2015

1 Beiträge
9. July 2016
I have the same problem. However I can't find help. I click on the link that says forgot password, but I don't receive the email. What can I do?
Manue
TEAM
CUSTOMER SERVICE
Mitglied seit in Nov 2014

1063 Beiträge
11. July 2016
@darthsimion Can you please send us an email to [email protected] and we will reset your pwd then ?
ste1701a
Mitglied seit in Jul 2009

9 Beiträge
21. July 2016
I've also forgot my password. I've tried the password reset but it doesn't work. Any help is appreciated!
Manue
TEAM
CUSTOMER SERVICE
Mitglied seit in Nov 2014

1063 Beiträge
21. July 2016
@ste1701a Can you please send us an email to [email protected] and we will reset your pwd then ?
ste1701a
Mitglied seit in Jul 2009

9 Beiträge
31. July 2016
@ste1701a Can you please send us an email to [email protected] and we will reset your pwd then ?

Thanks! All sorted now and I'm back in!

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