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ezromeo
Joined in Mar 2023

73 post(s)
November 4
Is buying a Premium subscription the only way to unlock 4K Downloads?
stefnev1
MODERATOR
Joined in Jul 2008

4591 post(s)
November 4
@ezromeo
Yes.
ezromeo
Joined in Mar 2023

73 post(s)
November 16
Do I have "Re-download" the cards I want to see in 4K? If so, how is that done; and am I spending credits to do that?
JonC001
Joined in Mar 2008

1548 post(s)
November 16
Must be premium (with subscription) to have access to 4K resolution. Without that, you can still see the 4K cards but will not be able to download higher than 3K.
When one becomes premium it is not necessary to download any cards in 4k. This is a choice.
Once the subscription has ended, cards cannot be downloaded in 4K.
After the end of the subscription, cards downloaded in 4k stay that way.
Downloading a card in a different resolution (even 4K) does not cost any money beyond the initial expense of making the card purchase.
stefnev1
MODERATOR
Joined in Jul 2008

4591 post(s)
November 16 (edited)
@ezromeo
The re-download is free of charge. When you will be Premium, open a card page and click on the resolution box. There you can choose the 4k resolution and then re-download the card.
If you want to re-download more than one card in 4k, go to My Collection tab, select all the cards you want and at the bottom of the window you can change the resolution for all the selected cards (this method is for the stable 1.2.552 version you use).
Wyldanimal
MODERATOR
Joined in Mar 2008

3961 post(s)
November 16 (edited)
Do I have "Re-download" the cards I want to see in 4K? If so, how is that done; and am I spending credits to do that?

Also want to Add:
When you become Premium
you can re-Download all cards you already own, that are Crystal Clear Plus in 4K with no charge.
and once you get the 4K version, it will remain available in 4K even after your Subscription ends normally.

However,
If you Cancel your 4K subscription and get a refund, then all access to your 4K resolution is removed, Including access to any 4K clips you already have downloaded. ( you still own the card, but not 4K resolution of it, you will have to download in 3K or Less )
The Main thing here is If you Got a Refund.

If your Subscription ends normally, then you KEEP all the 4K resolutions you have.
but you can't download any new cards in 4k, 3K would be the Max after the Subscription ends.
ezromeo
Joined in Mar 2023

73 post(s)
November 16
Thanks!

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