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Can't buy credits once again...  

  Forum / New users corner

DevaLand2
Joined in Jul 2016

3 post(s)
February 17, 2021
A few years back i had the same problem with my paypal... the payment kept getting declined by epoch (my paypal was and still is fine)

and now i have the same problem with my creditcard... i bought credits 2 weeks ago.... and now even my creditcard gets declined by epoch and guess what my paypal still gets declined to... just what is going on?

DevaLand2
Joined in Jul 2016

3 post(s)
February 17, 2021
update:

i tried my paypal and it went through, however epoch has declined my payment, and paypal has made the transaction....
CoolGuy21
Joined in Apr 2020

1 post(s)
February 20, 2021
I have the same issue with paypal payment. It's the only trusted way of payment that I can commit to. As for your transaction, you can dispute it with paypal and they have a team of specialist who deals with online transactions that can help get your money back. If your transaction is pending, then don't worry about it. They will not deduct out of your account unless the person you are buying from proves that they have given you the product or serviice.
Mclovin266
Joined in Feb 2021

1 post(s)
1 day ago
they really need to fix this as I'm having the same issues
celine
TEAM
Joined in Sep 2007

2057 post(s)
1 day ago
hello @Mclovin266

Do you mean your money was taken but your creits not added ? if yes please send us to [email protected] the email confirmation you received from the biller

Thx
Manue
TEAM
CUSTOMER SERVICE
Joined in Nov 2014

1123 post(s)
6 hours ago
@Mclovin266 Hi, Could you please send all the details to [email protected] ? Thank you

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